TVIP 710

[ftor]

Hello,

My previous message was not intended for you. Regarding your issue, I requested video samples demonstrating the problem, which you have not provided yet. Please bear in mind that this is not a customer support portal, but a forum.

[SibUK76]

After a lot of testing the problem seems to be caused by usb WiFi
If you set up these boxes using the usb WiFi adapter then these boxes randomly reboot, even after changing to wired Ethernet connection the problem persists…
You can factory reset and use only wired Ethernet connection and they work fine without rebooting
But soon as you have plugged in a usb WiFi adapter, the problem returns
So only solution to the problem is under no circumstances use WiFi adapter, only use Ethernet !!
If you have previously plugged in a usb WiFi adapter then remove it and factory reset box using only wired Ethernet !

[Andmol84]

The same problem is with tvip706, on this box there is built in Wifi.
The box restarts itself all the time, tried all possible settings and a lot of factory reset, still doesnt work
I had to go back to my tvip 605.

[ftor]

My 706 works fine via Wifi.

[ftor]

After a lot of testing the problem seems to be caused by usb WiFi
If you set up these boxes using the usb WiFi adapter then these boxes randomly reboot, even after changing to wired Ethernet connection the problem persists…
You can factory reset and use only wired Ethernet connection and they work fine without rebooting
But soon as you have plugged in a usb WiFi adapter, the problem returns
So only solution to the problem is under no circumstances use WiFi adapter, only use Ethernet !!
If you have previously plugged in a usb WiFi adapter then remove it and factory reset box using only wired Ethernet !

What is usb dongle did you use?

[SibUK76]

The USB that are sold with the boxes by some suppliers
AC 600
https://ibb.co/qWJHPGs

[ftor]

I will check it