705 bug report: Subtitles not working

monsterjack
Posts: 3
Joined: 03 Jan 2023, 15:06

705 bug report: Subtitles not working

Post by monsterjack » 03 Jan 2023, 15:16

Subtitles are broken on the S-Box v705. Tested on three boxes with the same result:

With subtitles activated they barely show at all (less than 10% of the dialogue) and completely out of sync.
Is there any fix on the way?

JoRag
Posts: 1
Joined: 12 Jan 2023, 01:17

Re: 705 bug report: Subtitles not working

Post by JoRag » 12 Jan 2023, 01:20

Have you found a solution for this problem?

I have the same problem.

ftor
Posts: 995
Joined: 12 May 2020, 09:22

Re: 705 bug report: Subtitles not working

Post by ftor » 12 Jan 2023, 19:02

If you have seen any subtitles it's mean the box may show it. And try to contact with channel owner for more investigation.

monsterjack
Posts: 3
Joined: 03 Jan 2023, 15:06

Re: 705 bug report: Subtitles not working

Post by monsterjack » 13 Jan 2023, 00:21

ftor wrote:
12 Jan 2023, 19:02
If you have seen any subtitles it's mean the box may show it. And try to contact with channel owner for more investigation.
It showed up a few times on a single 705 box out of 3 different boxes. Can't get it to work at all now.
Never had any issues with the same provider on loads of 605 boxes (or any other brand). The provider confirms it's a 705 only issue, tried FW 5.1.13 and 5.1.15.

It took a long time to perfect 605 FW, but 705 right now is a downgrade in every way except that 4K is running much better. Hoping for some fixes soon.

Note: Referring to GSTB mode.

ftor
Posts: 995
Joined: 12 May 2020, 09:22

Re: 705 bug report: Subtitles not working

Post by ftor » 13 Jan 2023, 10:59

Ask your Provider to contact with TVIP to detect and fix the issue, please.

amber1928
Posts: 1
Joined: 30 Jan 2023, 12:22

Re: 705 bug report: Subtitles not working

Post by amber1928 » 30 Jan 2023, 12:37

I also have new TVIP S-Box v.706, having issue on subtitiles, the box doesn't show the subtitles at all
it's on latest firmware 5.1.15
the older 605 (not se) I have, working perfectly fine
any suggestions ?

andwin
Posts: 3
Joined: 18 Nov 2020, 10:58

Re: 705 bug report: Subtitles not working

Post by andwin » 02 Feb 2023, 13:49

I have emailed but still no answer.. I can help you Ftor with that.. I am a provider

janneboyz
Posts: 6
Joined: 20 Feb 2022, 16:47

Re: 705 bug report: Subtitles not working

Post by janneboyz » 10 Feb 2023, 16:17

Hello have the same fault as many writes, with subtitles on 705! Can someone confirm that this issue is known for TVIP!
When can a new patch be ready?

Kind Regards

JK

ftor
Posts: 995
Joined: 12 May 2020, 09:22

Re: 705 bug report: Subtitles not working

Post by ftor » 13 Feb 2023, 18:07

The issue with subtitles was fixed, the solution will be available in the next release.

andwin
Posts: 3
Joined: 18 Nov 2020, 10:58

Re: 705 bug report: Subtitles not working

Post by andwin » 28 Feb 2023, 17:48

Great!

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