No funtion key

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jechill
Posts: 2
Joined: 07 Dec 2022, 21:20

No funtion key

Post by jechill » 07 Dec 2022, 21:25

tvip s box the remote control has no function key.
How do i change the mac address if i have no function key on the remote control.
The mac is not in a format that my provider will take so i need to change it.
But my remote control has no function key and the direction require me to push the function key on my remote.
Please help.

ftor
Posts: 995
Joined: 12 May 2020, 09:22

Re: No funtion key

Post by ftor » 08 Dec 2022, 17:12

hello,

Could you please describe your issue with more details.

jechill
Posts: 2
Joined: 07 Dec 2022, 21:20

Re: No funtion key

Post by jechill » 30 Dec 2022, 20:34

in order to change the mac address for my provider
I need to press the function key on the remote as per instructions.
My tvip remote has no function key in the spot indicated so i cannot change the mac address into a 00:1A:79 format for my provider.
My provider will not accept the mac on the back of the box.
Maybe im doing something wrong but i cannot connect to any iptv provider with this mac address.

ftor
Posts: 995
Joined: 12 May 2020, 09:22

Re: No funtion key

Post by ftor » 09 Jan 2023, 14:03

hello,

I understood your issue, but solution for this can be applied on Service Provider side only. You could ask your SP to communicate with tvip support.

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