NEW TVIP v605 UPDATE FAIL

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marcC
Posts: 3
Joined: 29 Aug 2022, 19:13

NEW TVIP v605 UPDATE FAIL

Post by marcC » 29 Aug 2022, 19:25

Hello everyone,

I bought a TVIP v.605 from Amazon and got it over the weekend.

Unfortunately it doesn't start properly.

After connecting, the TVIP logo appears and then I should confirm my network settings (LAN).
Don't do this and now the box starts an automatic update and cancels it and under the TVIP LOGO only the error message appears.

The BOX does this all the time.
without LAN or WLAN, the box does not continue at all.

After searching the internet I downloaded the firmware and put it on a USB stick.
I come into Recover and select Recover via USB and there is always the message that it cannot be signed.

it doesn't matter which firmware I try.

What else can I do?

thank you for your help

marcC
Posts: 3
Joined: 29 Aug 2022, 19:13

Re: NEW TVIP v605 UPDATE FAIL

Post by marcC » 02 Sep 2022, 14:21

Hello,

no one info?

I wrote to TVIP about the support and they told me that customer support is here and I would get help with my problem here

ftor
Posts: 805
Joined: 12 May 2020, 09:22

Re: NEW TVIP v605 UPDATE FAIL

Post by ftor » 02 Sep 2022, 14:31

Hello,

Try to contact with your reseller.

ftor
Posts: 805
Joined: 12 May 2020, 09:22

Re: NEW TVIP v605 UPDATE FAIL

Post by ftor » 02 Sep 2022, 14:31

And discuss about replace your box.

ftor
Posts: 805
Joined: 12 May 2020, 09:22

Re: NEW TVIP v605 UPDATE FAIL

Post by ftor » 02 Sep 2022, 14:33

update shouldn't get any problems.

marcC
Posts: 3
Joined: 29 Aug 2022, 19:13

Re: NEW TVIP v605 UPDATE FAIL

Post by marcC » 02 Sep 2022, 14:47

shame... had hoped that you could help me without sending back and forth.

had thought of an image.

ftor
Posts: 805
Joined: 12 May 2020, 09:22

Re: NEW TVIP v605 UPDATE FAIL

Post by ftor » 02 Sep 2022, 15:33

share link which you downloaded

ftor
Posts: 805
Joined: 12 May 2020, 09:22

Re: NEW TVIP v605 UPDATE FAIL

Post by ftor » 02 Sep 2022, 15:34

from tvip, for recovery your box

bibonorway
Posts: 48
Joined: 13 Jan 2020, 23:22

Re: NEW TVIP v605 UPDATE FAIL

Post by bibonorway » 24 Sep 2022, 18:20

Have you try factory reset like this: s.info+49+s.info Press subsequently

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