TVIP S-Box 605, fw 5.0.53

Jxe267
Posts: 4
Joined: 31 May 2022, 12:48

TVIP S-Box 605, fw 5.0.53

Post by Jxe267 » 31 May 2022, 18:46

Hi

After the last fw update:
my channels are ”reloading” for every 5-10 minutes, very disturbing
Vod/series are jumping back to the menu after 5-10 minutes

I have tried to do factory reset for several times but the issue still remains.

Anyone who has the same problem?

ftor
Posts: 803
Joined: 12 May 2020, 09:22

Re: TVIP S-Box 605, fw 5.0.53

Post by ftor » 01 Jun 2022, 10:25

Hi,
Can you make a video and put it on youtube?
And please show your firmware version system-->info and TV--> content source, and settings of this source.

Jxe267
Posts: 4
Joined: 31 May 2022, 12:48

Re: TVIP S-Box 605, fw 5.0.53

Post by Jxe267 » 01 Jun 2022, 21:06


ftor
Posts: 803
Joined: 12 May 2020, 09:22

Re: TVIP S-Box 605, fw 5.0.53

Post by ftor » 02 Jun 2022, 10:44

Hello,

I have tested it with my own 605(firmware 5.0.53) and my test web portal and it's fine. Could you please contact with your service provider to resolve this issue.

Jxe267
Posts: 4
Joined: 31 May 2022, 12:48

Re: TVIP S-Box 605, fw 5.0.53

Post by Jxe267 » 02 Jun 2022, 16:27

Hi,

I have done that but they’re keep telling me that the issue has to do with the firmware 5.0.53

However, thanks for the feedback

ftor
Posts: 803
Joined: 12 May 2020, 09:22

Re: TVIP S-Box 605, fw 5.0.53

Post by ftor » 03 Jun 2022, 15:08

Jxe267 wrote:
02 Jun 2022, 16:27
Hi,

I have done that but they’re keep telling me that the issue has to do with the firmware 5.0.53

However, thanks for the feedback
Ask your SP to contact with support TVIP for resolve the issue.

ArsenalWay
Posts: 3
Joined: 05 Jun 2022, 12:40

Re: TVIP S-Box 605, fw 5.0.53

Post by ArsenalWay » 05 Jun 2022, 12:43

Hi,i just created an account because i'am having exactly same problem.Is there any way to fix this?

Jxe267
Posts: 4
Joined: 31 May 2022, 12:48

Re: TVIP S-Box 605, fw 5.0.53

Post by Jxe267 » 07 Jun 2022, 21:08

Hi,

Just wait for a new fw i guess…

My SP have been in contact with the support for TVIP

ftor
Posts: 803
Joined: 12 May 2020, 09:22

Re: TVIP S-Box 605, fw 5.0.53

Post by ftor » 08 Jun 2022, 10:49

Jxe267 wrote:
07 Jun 2022, 21:08
Hi,

Just wait for a new fw i guess…

My SP have been in contact with the support for TVIP
Then wait for resolve the issue.

Cmiky
Posts: 1
Joined: 10 Jul 2022, 21:44

Re: TVIP S-Box 605, fw 5.0.53

Post by Cmiky » 10 Jul 2022, 21:55

Jag har samma problem ,det började med 5.0.53 och är samma med nya beta 5.0.55
Har du fixat det?

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