Sound but no image

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Stonehall
Posts: 1
Joined: 03 Jul 2021, 23:02

Sound but no image

Post by Stonehall » 03 Jul 2021, 23:06

My TVIP S-Box has been functioning perfectly, but suddenly the images disappeared yesterday. Now you can only here the sound but no image.
Can someone please help?
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MisterQ
Posts: 44
Joined: 16 Jul 2018, 18:39

Re: Sound but no image

Post by MisterQ » 15 Jul 2021, 02:21

It's hard to help without more information.
Example: What model of S-box do you have?
Do you have 4K-tv or not?
There is no image? So you can not even see the menues? Or is it TV or VOD that does not give image? Or both TV and VOD?
Did you try to change HDMI-cable?
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ftor
Posts: 1056
Joined: 12 May 2020, 09:22

Re: Sound but no image

Post by ftor » 15 Jul 2021, 09:45

Can you try with another hdmi cable and Tv too.
And you can reset display settings with next command : S.INFO, 1, 8, S.INFO / supported from firmware 5.0.26
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