Why does my box do this on startup?

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johnme
Posts: 39
Joined: 16 Sep 2020, 05:56

Why does my box do this on startup?

Post by johnme » 30 Jun 2021, 20:40

If anyone can help it would be appreciated.

I have had this box for about 8 months. The last few days, when I turn on the box I see lines and I can only get a picture after moving the HDMI cable.

I tried the box on another screen AND with another HDMI cable but same results.

I updated the os a few days ago. This happened after the update but not sure if it is related.

I enclosed pictures.

Thank you for any help offered.



https://imgur.com/uWcxYwy

https://imgur.com/TFoxvVo

https://imgur.com/dzsFcqO

ftor
Posts: 995
Joined: 12 May 2020, 09:22

Re: Why does my box do this on startup?

Post by ftor » 01 Jul 2021, 11:11

Can you describe you issue with more details and can you try to check with linux-qt firmware.

johnme
Posts: 39
Joined: 16 Sep 2020, 05:56

Re: Why does my box do this on startup?

Post by johnme » 03 Jul 2021, 01:00

ftor wrote:
01 Jul 2021, 11:11
Can you describe you issue with more details and can you try to check with linux-qt firmware.
I really did not want to go through the hassle of changing to linux. I reset the box and it downgraded to android 5.0.25 from 5.0.30 which fixed the problem. My box starts with out a problem now. The lines are gone. I think the upgrade to.30 is what messed up the box.

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