latest update 5.0.18 broke 2160p

war1
Posts: 11
Joined: 28 Feb 2018, 15:53

latest update 5.0.18 broke 2160p

Post by war1 » 13 Dec 2020, 02:00

I did the update today and 2160p stopped working. 1080p works without problems.

ftor
Posts: 803
Joined: 12 May 2020, 09:22

Re: latest update 5.0.18 broke 2160p

Post by ftor » 14 Dec 2020, 11:45

Can you share your box model?

war1
Posts: 11
Joined: 28 Feb 2018, 15:53

Re: latest update 5.0.18 broke 2160p

Post by war1 » 14 Dec 2020, 16:59

V605

ftor
Posts: 803
Joined: 12 May 2020, 09:22

Re: latest update 5.0.18 broke 2160p

Post by ftor » 14 Dec 2020, 17:13

Can you share display settings from box and your TV is support 4K resolution?

ftor
Posts: 803
Joined: 12 May 2020, 09:22

Re: latest update 5.0.18 broke 2160p

Post by ftor » 14 Dec 2020, 17:26

And could please share model your TV set

war1
Posts: 11
Joined: 28 Feb 2018, 15:53

Re: latest update 5.0.18 broke 2160p

Post by war1 » 14 Dec 2020, 18:25

lg-OLED55C8PLA

Sopor
Posts: 66
Joined: 08 Mar 2019, 03:02

Re: latest update 5.0.18 broke 2160p

Post by Sopor » 14 Dec 2020, 21:40

war1 wrote:
13 Dec 2020, 02:00
I did the update today and 2160p stopped working. 1080p works without problems.
It was already in the 5.0.16. I get a weird picture. Totally unwatchable.
Did you run the 5.0.16 before you updated to 5.0.18?

ftor
Posts: 803
Joined: 12 May 2020, 09:22

Re: latest update 5.0.18 broke 2160p

Post by ftor » 15 Dec 2020, 12:06

Could you please share your settings from menu Display of TVIP Sbox

war1
Posts: 11
Joined: 28 Feb 2018, 15:53

Re: latest update 5.0.18 broke 2160p

Post by war1 » 15 Dec 2020, 18:50

The settings are in auto. With 5.0.16 it was ok.

ftor
Posts: 803
Joined: 12 May 2020, 09:22

Re: latest update 5.0.18 broke 2160p

Post by ftor » 16 Dec 2020, 10:21

war1 wrote:
15 Dec 2020, 18:50
The settings are in auto. With 5.0.16 it was ok.
I need all settings status

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