If more than 23 subtitles it won't fit on the screen

Sopor
Posts: 78
Joined: 08 Mar 2019, 03:02

If more than 23 subtitles it won't fit on the screen

Post by Sopor » 19 Nov 2020, 21:57

When running in Web portal/GSTB and the video has more than 23 subtitles to choose from it won't fit on the screen. Is this possible to fix so it will split in to several columns?

bibonorway
Posts: 53
Joined: 13 Jan 2020, 23:22

Re: If more than 23 subtitles it won't fit on the screen

Post by bibonorway » 01 Dec 2020, 02:12

I wounder abouth the same so i also wait for reply at this post :)

ftor
Posts: 995
Joined: 12 May 2020, 09:22

Re: If more than 23 subtitles it won't fit on the screen

Post by ftor » 01 Dec 2020, 10:35

Is it possible to provide the access to portal for more tests?
And how is it reproduced on other boxes?

Sopor
Posts: 78
Joined: 08 Mar 2019, 03:02

Re: If more than 23 subtitles it won't fit on the screen

Post by Sopor » 07 Dec 2020, 05:01

First of all, i will not share any portal public. Second, it should be easy to test in any portal. Get a video with many subtitles :)

ftor
Posts: 995
Joined: 12 May 2020, 09:22

Re: If more than 23 subtitles it won't fit on the screen

Post by ftor » 07 Dec 2020, 11:17

Sopor wrote:
07 Dec 2020, 05:01
First of all, i will not share any portal public. Second, it should be easy to test in any portal. Get a video with many subtitles :)
I haven't access to all in the world portals. And I have asked about reproduce it with other boxes.
If you are SP you could contact with support team of TVIP.

Sopor
Posts: 78
Joined: 08 Mar 2019, 03:02

Re: If more than 23 subtitles it won't fit on the screen

Post by Sopor » 12 Dec 2020, 02:06

ftor wrote:
07 Dec 2020, 11:17
Sopor wrote:
07 Dec 2020, 05:01
First of all, i will not share any portal public. Second, it should be easy to test in any portal. Get a video with many subtitles :)
I haven't access to all in the world portals. And I have asked about reproduce it with other boxes.
If you are SP you could contact with support team of TVIP.
Why do you need access to all portals in the world? One should be enough. Can't you check your own SP and see if you find a video with more than 23 subtitles?

ftor
Posts: 995
Joined: 12 May 2020, 09:22

Re: If more than 23 subtitles it won't fit on the screen

Post by ftor » 14 Dec 2020, 12:26

Sopor wrote:
12 Dec 2020, 02:06
ftor wrote:
07 Dec 2020, 11:17
Sopor wrote:
07 Dec 2020, 05:01
First of all, i will not share any portal public. Second, it should be easy to test in any portal. Get a video with many subtitles :)
I haven't access to all in the world portals. And I have asked about reproduce it with other boxes.
If you are SP you could contact with support team of TVIP.
Why do you need access to all portals in the world? One should be enough. Can't you check your own SP and see if you find a video with more than 23 subtitles?
Could you please ask your service provider to contact with TVIP support about this issue.

ftor
Posts: 995
Joined: 12 May 2020, 09:22

Re: If more than 23 subtitles it won't fit on the screen

Post by ftor » 15 Dec 2020, 16:54

You didn't think what this issue can be related with software of your portal
Can you check it with another box?

Sopor
Posts: 78
Joined: 08 Mar 2019, 03:02

Re: If more than 23 subtitles it won't fit on the screen

Post by Sopor » 16 Dec 2020, 02:30

bibonorway wrote:
01 Dec 2020, 02:12
I wounder abouth the same so i also wait for reply at this post :)

What kind of TVIP box do you have?

Sopor
Posts: 78
Joined: 08 Mar 2019, 03:02

Re: If more than 23 subtitles it won't fit on the screen

Post by Sopor » 16 Dec 2020, 02:43

ftor wrote:
15 Dec 2020, 16:54
Can you check it with another box?
I have tested it with 415, 605, 610 and 615. I also have a Formuler Z, but i don't have it home right now so i can't test it. Maybe i can do it later this week ...

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