If more than 23 subtitles it won't fit on the screen

[ftor]

Can you check it with another box?

I have tested it with 415, 605, 610 and 615. I also have a Formuler Z, but i don't have it home right now so i can't test it. Maybe i can do it later this week ...

Do you have any MAG boxes for test, or android box?

[veselinv]

This is TVIP forum, and we ask for help with TVIP boxes. Good thing is that box is reading subtitles below the bottom, but you dont know what titles are present there. Annoying.

[ftor]

Ask your SP to contact with TVIP support for investigate it.

[Sopor]

I have contacted TVIP support, but they refuse to talk with me. I need to know what information they need, but if they won't to give me the information i can't answer either.

[ftor]

I have contacted TVIP support, but they refuse to talk with me. I need to know what information they need, but if they won't to give me the information i can't answer either.

Did you service provider?

[Paldk]

I Think he means, that if there more than 23 sub when you reach sub 23, your not able to see what language sub there are after nr 23

The list doesn’t scroll down (see picture in link)

https://ibb.co/P15BWZS

[ftor]

ok, thanks for photo.
This field made your portal it means your should contact with your SP, because in this mode the box works like a web browser.